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ISO 9001:2015 Quality Management Systems (QMS)

Gap Assessments and Understanding Scope of Work : A gap assessment is a method of assessing the differences in performance between an adopted business practices and the standard guidelines to determine whether business requirements are adequately met. If not, what steps should be taken to ensure they are met successfully. The initial ISO 9001:2015 assessment is conducted using the process approach. It consists of interviews with multiple personnel and a review of applicable records. This provides objective evidence that your Quality Management System is in conformance with the requirements of ISO certification and is effective at providing defect-free products or service on time. Emphasis is on the linkage and interfaces between interacting and support processes.

Process Mapping : Process mapping is basically an act of creating a workflow diagram with the goal of gaining a clearer understanding of how a process and its parallel processes works. 
Mapping out business processes is a great way to understand all the steps needed to complete a executable workflow.

System Development and Implementation: Systems development is the process of implementing and developing a better work flow that is based on the Standards guidelines. It can include the internal development of customized systems. The approach of this developed system shall be in line with the scope of the organization focusing on Continual Improvement and will be Customer Centric. Risk and Opportunity identification is a new concept added to this standard. During the initial assessment, as well as during subsequent surveillance and re-certification assessments, the assigned ISO 9001:2015 auditor will provide objective feedback on your system’s performance, as well as identify opportunities for improvement to your QMS.

Documentation Reviews: Internal Audits are conducted by trained professionals /experts for ensuring preparedness of the organization towards the changes done. The findings are recorded on the factual approach to which a brainstorming is appreciated.

Pre-Assessments and Acting on Non-Conformities
Support during Certification Process
Continual Improvement

ISO 9001:2015 Objectives


The new ISO 9001:2015 is meant to:

ISO 9001:2015 Provide a stable requirements framework.
ISO 9001:2015 Addressed in quality management practice, in technology and in the increasingly complex and dynamic work environment to improve practical relevance.
ISO 9001:2015 is sufficiently generic & remain relevant to all types and sizes of organizations, regardless of their industry or sector.
ISO 9001:2015 Maintain the present focus on an effective process management.
ISO 9001:2015 Apply the high level structure to ensure structural compatibility with other management standards.
ISO 9001:2015 Simplify the implementation in organizations and the conformity assessment.
ISO 9001:2015 Simplify phrasing to ensure identical understanding and consistent interpretation of the requirements.

Who should use the ISO 9001:2015


ISO 9001:2015 applies to any organization, regardless of size or industry. More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems.

Using the ISO 9001:2015 standard helps Organizations of all types and sizes:
Organize processes
Improve the efficiency of processes
Continually improve